CUSTOMER CARE
Thank you for choosing Lady M! We value your business and are committed to providing you with exceptional customer care. Our team is always available to assist you with any questions, concerns, or feedback you may have about our products or services. Whether you need help buying or renting the perfect outfit, tracking an order, or making a return, we are here to make your shopping experience as seamless as possible. Thank you for your loyalty to Lady M - we look forward to serving you!
Have any questions or concerns?
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RENTAL RETURNS AND REFUNDS
Picture this: you're browsing online and you come across a fantastic product that you just have to rent. It's the perfect addition to your upcoming event or project, and you're excited to get started. But wait, there's a pre-authorization fee to consider. Don't worry, though - this is just a small amount that will be temporarily held to ensure that you have sufficient funds available for any potential charges or damages that may occur during the rental period. It's like a safety net, giving you peace of mind and allowing you to fully enjoy your rental experience without any worries. And the best part? Once you return the product in its original and safe condition, that pre-authorization amount will be released back to your account, ready for your next adventure. So go ahead, rent that product with confidence and enjoy your experience to the fullest!
FAQ
Do you provide International delivery?
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How do I return an item?
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What is your returns policy?
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How do I track my order?
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How can I contact your couriers?
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What are your delivery options?
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